Participant support

Participants
support

Are you participating in an event of one of our clients and do you have any questions about your ticket? We are doing our best to guide you as well as possible on this page. However, in certain situations, it may be necessary to refer you to the event organizer.

Participant support

Participantssupport

Find an answer to your question

Can I receive the confirmation email again?

How can I change my data?

How do I access my dashboard?

I'm not receiving the login code. What now?

Can I still purchase upgrades afterwards?

Do I need to print my ticket?

Why can't I download my ticket?

Why can't I resell my ticket?

I am unable to attend and want to cancel, is that possible?

Can I transfer my ticket to someone else?

I bought the wrong ticket, can I still exchange it?

Can I get my money back?

Can I still create a fundraising page?

How can I get in touch with the organizer

How can I remove my ticket from resale?

How do I change my credit card number?

Participants
support