Updates

Give participants a good impression of your event right away. Add photos, highlights and a description, so that participants know what to expect. Get started straight away via the settings of your event.

Increase the visibility of your organisation: set a logo via the settings of your project. The logo will be shown at the bottom of event pages, the participant dashboard, and confirmation emails.

• Waiting list offers and their corresponding status are now visible to the organizer.

• In the registration overview, you can now filter by resale status (offered, sold, and purchased).

• It is now possible to display custom fields only in combination with specific invitation codes.

• When duplicating an event, you can now also copy discount codes, invitation codes, start groups, messages, scanners, and export profiles.

• When ordering additional upgrades, it has been made clear which products have or have not been purchased previously.

• Atleta updates are now directly visible from within the app.

• If a potential participant leaves the checkout without completing it, they will now receive an email reminder to complete the registration (after 4 hours).

• If a ticket is sold out, the organizer will now receive a notification by email.

• In the registration overview and in messages, you can now filter by registration date.

• In the interest list, you can now select an existing email permission, instead of a separate email permission always being created per event.

• As an organizer, you can now schedule when resale is available. The start and end dates are also shown to participants.

The status of the public resale is now shown with waiting list registrations.

• The UI of custom fields of type 'choice' and 'selection' has been improved.

• The date on which QR codes and PDFs become available in the dashboard is now set to 7 days before the event by default.

Update: companies can now select a charity via the participant dashboard so that participants automatically get a fundraising page

It is now possible to remove yourself from the waiting list.

On the Atleta homepage, sports categories and trending events are now displayed. You can now sort the calendar by 'popular'. Set an event photo in your event branding so that it gets displayed in the calendar.

You can now include and exclude contacts in messages. This makes it possible to email, for example, all participants who have not yet ordered a medal, or everyone who has signed up for the newsletter and is not yet registered.

When you send a personalized email to participants, participants who have multiple tickets will see an overview of all personalized information per ticket at the bottom of the email.

• You can now automatically collect opt-ins from everyone who places an order through email permissions (soft opt-in)

• You can now link Mailchimp to email permissions to automatically forward opt-ins

• You can now link multiple Mailchimp accounts to your Atleta account

• When claiming a ticket, you can now also give email opt-ins

• Exporting to Mailchimp via the registration overview is no longer supported.

You can optionally set a resale fee per ticket. Tickets will then always be resold for that fee, even if they were purchased at a different rate. Additionally, as a participant, you will not be able to change the amount for which you offer your ticket. This way, you can enforce that tickets purchased with a membership discount are resold at the regular rate, so that people without a member number can also buy them.

It is now possible to add orders that will be automatically canceled when the payment deadline has expired. Additionally, the payment deadline can now also be adjusted for existing orders.

All overviews in the back end of Atleta have been made more compact. This way, you can see more lines at a glance, making it clearer.

Providers of Atleta integrations (such as timing companies) can now connect more easily and securely with events

The queue is automatically activated when it is busy. Starting ticket sales at a fixed time? Then you can pre-set the queue by entering the same start time for all ticket prices. Visitors will first enter a waiting room before the start time. Once ticket sales begin, everyone is randomly assigned a place in the queue and gradually let through to the checkout. Make sure there are no other tickets available in the checkout before the set start time. If there are, the waiting room will not be active and users will be let through earlier.

Status message

The status message is displayed to users in the queue. This way, you can keep them informed, for example, about the status of ticket sales.

It is now possible to schedule discounts, with the adjusted price being highlighted more prominently and price increases being announced at checkout

A billing text can now be set for tickets and products (e.g. to explain a VAT exemption).

As an organizer, you can now choose to display the number of available spots at checkout.

At checkout, it is now shown how much time is left to complete the order. The selected ticket will be reserved for 15 minutes. If there is still enough capacity available after 15 minutes, the order can still be completed.

Organisers can now further secure their account with 2FA. When you enable two-step verification, your account will be linked to an authentication app. From that moment on, you log in with the email code and a 6-digit code from the app. This makes your account more secure and ensures that you can only log in with the authenticator app.

It is now possible to activate a waiting list for sold-out tickets. If the resale of tickets is also enabled, people on the waiting list will automatically receive a notification when a ticket becomes available. Participants who qualify for a ticket on the waiting list have 12 hours to purchase the ticket.

It is now possible to resell group tickets (such as duo tickets). Organizers can enable this by selecting the relevant tickets in the resales settings.

• You can now set an event photo for events

• Teams can be exported.

• Payment instructions on transfer invoices have been further clarified.

• You can now check permissions for apps.

• Organisers are being logged out slightly less often.

From now on, we will apply our own rates for transaction costs (iDEAL, credit card, etc.). This applies by default to new customers, while existing customers can switch themselves. Our rate for iDEAL is €0.20 per payment, and for other payment methods, it is the same as Mollie's. View here for all rates.

Reconnect with Mollie to benefit from our reduced payment processing costs.